11.11 Sale: FREE DELIVERY Rs. 2,000+ · Limited time

  11.11 Sale: FREE DELIVERY Rs. 2,000+ · Limited time  |  Up to 74% OFF

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Frequently Asked Questions

Got Questions? We've Got Answers.

Find answers to the most common questions about shopping at Alayah Beauty Spot. Can't find what you're looking for? Contact us — we're always happy to help.

Shipping & Delivery

We deliver across all of Pakistan in 3–7 working days. Orders are dispatched within 24 hours of confirmation. You'll receive a tracking update via WhatsApp or email once your order ships.

Shipping is Rs. 199 for orders below Rs. 2,000. Orders worth Rs. 2,000 or above get FREE shipping all over Pakistan — no code needed, it's automatically applied at checkout.

Yes! We deliver to every city and town across Pakistan — Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, and everywhere in between.

Once your order is dispatched, we'll send a tracking number via WhatsApp or email. You can also reach us at 0371-7460388 for real-time updates on your order.

Payment

Yes! Cash on Delivery is available all over Pakistan. You can also pay via JazzCash, EasyPaisa, or direct bank transfer at checkout.

Yes! Enter your coupon code in the coupon field on the cart or checkout page and click Apply. Follow us on Instagram and Facebook for the latest deals and promo codes.

Absolutely. Our website uses SSL encryption to protect all your personal and payment information. Your data is never shared with third parties.

Products & Authenticity

100% yes. All products at Alayah Beauty Spot are sourced directly from official brand distributors and authorised suppliers. We never sell fake, expired, or replica products.

We carry a wide range of top international and Korean beauty brands including CeraVe, The Ordinary, Neutrogena, Garnier, Maybelline, L'Oréal, Laneige, COSRX, Bioderma, Dove, Nivea, Pond's, Simple, Vaseline, and many more. View all brands →

Yes! Use our shop filters to browse by skin type (oily, dry, sensitive, combination), skin concern (acne, brightening, anti-aging, hydration), and product type. You can also chat with our support team via WhatsApp for personalised recommendations.

Orders & Returns

Browse our shop, add products to your cart, go to checkout, fill in your delivery details, choose your payment method, and place your order. You'll receive a confirmation via WhatsApp or email right away.

Yes! You can place orders on our website or message us directly on WhatsApp at 0371-7460388. Our team is available to assist you with your order.

We accept returns within 7 days of delivery if the product is unused, sealed, and in its original packaging. Contact us on WhatsApp or email alayahbeautyspot@gmail.com to initiate a return.

Please contact us within 48 hours of delivery with clear photos of the item via WhatsApp at 0371-7460388. We'll arrange a replacement or full refund immediately — no hassle.

Still have questions?

Our team is available 7 days a week. Reach out via WhatsApp or email and we'll get back to you fast.

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